Be very cautious indeed if you receive an email using the SARS name or logo. Even if it looks 100% genuine, it may well come from a criminal trying to entice you into parting with personal information, such as your bank account details. Don’t be fooled by the fact that the mails may appear to come from a SARS email address and in particular beware of links in such mails to false forms and false websites which look authentic, but certainly aren’t.
SARS warns in particular of a recent increase in phishing mails suggesting that you are eligible to receive a tax refund or other payment, and provides the following advice:
— “Do not open or respond to emails from unknown sources.
— Beware of emails that ask for personal, tax, banking and eFiling details (login credentials, passwords, pins, credit / debit card information, etc) as SARS will never ask taxpayers for such information in an email.
— SARS will not request your banking details over the phone, or via email or websites.”
If you have even the slightest doubt about any email seeming to come from SARS, do nothing other than email firstname.lastname@example.org, call the Fraud and Anti-Corruption Hotline on 0800 00 2870, or call the SARS Contact Centre on 0800 00 7277.