We respect your privacy and will protect your personal information. This privacy policy tells you how Ashersons Attorneys (“we”, “us”, “our”), will process and protect your personal information. In order for us to help you, you will have to share information with us. It is important that you trust us to protect it and keep it confidential.

Our Privacy Policy was posted on 15 June 2014 and last updated on 28 June 2019.

The Personal Information we Collect

  • While you use this website, we may collect your personal information or you may provide it to us (for example by enquiring or subscribing to our newsletter). For example, your name, email address or telephone number.
  • We are required by law to verify the identity of our clients. So we may ask you to provide us with various personal information.

The Non-Personal Information we Collect

When you interact with our website, we automatically collect certain personally non-identifiable information (“Non-Personal Information”) from you. The Non-Personal Information we collect includes without limitation, your Internet Protocol (“IP”) address, domain name of your internet service provider, your approximate geographic location, a record of the pages that you visit, the time of your visits and aggregated Personal Information that cannot be used to specifically identify you. Such information, which is collected passively using various technologies is strictly for statistical purposes and to determine the visitor traffic patterns through our website and cannot, in and of itself, be used to specifically identify you.

Use of Cookies

We sometimes use “cookies” to collect information regarding the manner in which our website is used by Users.

“Cookies” are programs that we transfer to your computer’s hard drive. They enable us to improve interactivity with the website. The purpose of “cookies” is to enhance your future visits to our website. You can set your browser to notify you if “cookies” are to be transferred or to reject “cookies” but this may prevent your use of some of our web pages.

Cookies only store information from your browser, they cannot access data on your hard drive. Cookies are text files that cannot transfer viruses to your computer or mobile device.

How we use your Personal Information

We may use your personal information to:

  • respond to your enquires,
  • send you a quote for our legal solutions,
  • verify your identity,
  • provide you with our services,
  • improve our service to you by analysing it for trends,
  • invite you to attend events we hold,
  • send you updates on the latest legal developments, and
  • send you marketing material (including electronic communications) relating to other solutions you might be interested in. You can unsubscribe from our newsletter at any time using the link in any of the newsletters and thereafter we will not market to you.

Disclosure of Personal Information

We are not in the business of selling personal information and therefore we will not disclose your personal information to anyone except as provided in this policy.

  • We may for marketing purposes disclose or transfer your personal information to our agencies.
  • It may be necessary for us to disclose or transfer your personal information to suppliers, affiliates, partners or agents in order to provide you with our services.
  • We will obviously need to disclose your personal information to employees of ours who require it to do their jobs. We make sure they are aware of and take their confidentiality obligations seriously. They are contractually bound to keep all confidential information confidential.
  • There may be situations where the law requires us to disclose your personal information. In all other situations, we will not disclose your personal information without notifying you and enabling you to object.

Security of Personal Information

We take all reasonable and appropriate measures to keep your personal information secure. For example, we encrypt our laptops and our phones. However, we cannot guarantee the absolute security of it. We back-up all your personal information on a regular basis.

Third Party Service Providers

We may employ third party companies and individuals to perform service-related services or to assist us in analysing how our website is used. These third parties do NOT have access to your Personal Information, but do have access to your Non-Personal Information which they use only to perform these tasks on our behalf.  They are obligated not to disclose or use it for any other purpose.

Google Analytics – Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/

Children’s Privacy

Our website does not address anyone under the age of 18 (“Children”). We do not knowingly collect Personal Information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

Retention of Data

We will retain your Personal Information which is collected only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Non-Personal Information for internal analysis purposes. Non-Personal Information is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our LMS service, or we are legally obligated to retain this data for longer time periods.

Access to and Correction of Personal Information

All users of our website shall, having provided adequate proof of his/her identity to us, be entitled to –

  1. submit a request in writing to us to confirm, free of charge, whether or not we hold Personal Information about such User; and
  2. request from us the record or a description of the Personal Information about the User held, including Information about the identity of all third parties, or categories of third parties, who have, or have had, access to the Personal Information at a reasonable fee charged by us within a reasonable time from the date of receipt of such request.

Privacy Laws

Use of our website and any electronic transaction concluded with us are governed by the laws of the Republic of South Africa. If any user accesses our website from locations outside of the Republic of South Africa, that user is responsible for compliance with all local laws.

Changes to the Privacy Policy

Our website and/or any other information displayed on our website may change from time to time. As a result, at times it may be necessary for us to make changes to our website and this Privacy Policy. We reserve the right to update or modify our website and this Privacy Policy at any time and without prior notice to you. We will request your consent should any update or modification of our website or Privacy Policy adversely affect your rights set out herein.

Please review this Privacy Policy periodically and especially before you provide any Personal Information to us. Your continued use of our website, after any changes or revisions thereto or to this Privacy Policy, shall indicate your agreement with the terms of such revised Privacy Policy.

Contact Us

Please feel free to contact us if you have any queries regarding our Privacy Policy.